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Eliant Technologies | FREQUENTLY ASKED QUESTIONS | Website and Marketing Services
Web DevelopmentHostingNetworks & ServersSEOSupportProgrammingPlanning
 
     
 
Whether you are interested in our website design, development and marketing services or need the help of our technical professionals, here are a few of the common questions we receive.
   
Why work with Eliant Technologies?
How do we get started with a website?
Does Eliant Technologies use website templates?
What about hosting the site?
How does a website fit in with our overall marketing and advertising needs?
What kind of experience does Eliant Technologies have with PC platforms?
What if our company needs technical assistance at 2 a.m. on the Sunday night of a holiday weekend?
Can Eliant Technologies work with our company to open a new office?
Our company has a reasonable amount of computer equipment – but none of it seems to work together. Can Eliant Technologies help?
 
     
 

Why work with Eliant Technologies?
Eliant Technologies is unique – we do things you won’t find anyone else doing. Like integrating your web content and design with your marketing materials. Or networking your computers and ensuring they are running efficiently no matter the time or day or the day of the year. We can set up e-mail accounts in minutes, offer spam filtering and provide access to data base tools. We can ensure your website is front and center when a potential client searches for your services. The diversity of our computer and internet services is only surpassed by our customer service and commitment to the success of your business.

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Web-based questions

How do we get started with a website?
We have the professionals and expertise to custom-design and professionally produce a unique and successful site for your company. From domain name registration to search engine optimization to graphics, copy and visual effects your site will meet your objectives and satisfy the needs of current and potential customers.

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Does Eliant Technologies use website templates?
We are not a one-size-fits-all company. Each computer system, each website, all collateral materials are custom-designed based on the unique attributes, personality and expertise of your company. And as your company grows, expands and flourishes, we will continue to work with you supporting your success with the systems and materials you need.

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What about hosting the site?
Eliant Technologies can host your site on a secure, isolated shared virtual server that is monitored 24/7/365. This type of server provides all the benefits of a dedicated server without the higher cost associated with this type of hosting.

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How does a website fit in with our overall marketing and advertising needs?
For many clients, designing their website is the first step to refining a company logo and developing coordinating sales slicks and marketing materials. We can either incorporate an existing image and marketing plan into your custom-designed website, or use the website to develop other materials for you that work in tandem with the site.

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Hardware and software questions

What kind of experience does Eliant Technologies have with PC platforms?
Our computer consulting experience includes network and VPN design and implementation, Linux, Unix, Windows server and desktop setup and administration, mainframes. We’ve worked on systems for companies like 3M, AT&T, Curagen, McDonnell Douglas, Merck, Perot Systems, RJR Nabisco, Walt Disney Features, Yale University and many more.

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What if our company needs technical assistance at 2 a.m. on the Sunday night of a holiday weekend?
Our response is the same one we would give you at 2 p.m. on a Tuesday afternoon – call us. We’ll be there, ready to help. With remote access software, we may be able to solve your computer issues without ever taking a computer out of your office or tying up your time with an onsite technician. And our new Help Desk is just an e-mail away for non-emergent questions, with responses and information in 24 hours or less.

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Can Eliant Technologies work with our company to open a new office?
We have worked with several clients to ensure a new office can properly interface with existing sites; we’ve also consulted with clients considering purchasing another company to provide advice on what it would take to integrate the technology systems of the to-be-acquired company with the acquiring one.

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Our company has a reasonable amount of computer equipment – but none of it seems to work together. Can Eliant Technologies help?
We excel at helping clients efficiently network their current systems and plan for their future needs. We can put both the hardware and the software in place to increase your company’s productivity and decrease the frustrations that come from networking issues. And it’s amazing what an efficient and effective technology system can do for employee morale.

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Eliant Technologies, LLC
31 Howard Drive
Hamden, CT USA 06514
475.238.7471


Eliant Technologies - 31 Howard Drive, Hamden, CT USA 06514 - 475.238.7471